- 0412 147 077
- info@chookchook.com
- Mon - Fri: 8:00 - 18:00
Reliable and accessible email is an essential requirement for any business.
Your email address reflects who you are and what you do. We set up your email to be accessible from your smart phone, tablet or laptop.
Stay Connected, Stay Professional
A business email address with yourname@businessname.com.au will provide a professional impression to your website visitors. An email address like humptydumpty@felloffthewall.com might sound like a bit of fun however it may not be the best email address to represent your business. Would such an email address give you any confidence in dealing with whoever may be on the receiving end?
Your email address is part of your brand, your business and your services. Could you imagine if an email came from PayPal that showed a Gmail domain! Wouldn’t that raise Security warnings? Or just a unprofessional service? or Both.
Your Business Identity, in Every Message
Your email address is like the envelope of a letter. Let’s look it this way. You open your letterbox at home and you find a plain white envelope! You immediately begin to question who is this envelope from? What could this be? or Not another Nigerian letter asking for your bank details so they can deposit funds in there… (Which I hope you haven’t deposited!)
The very 1st thing your customers will see before they even open your letter is who it’s from. Give your customers some comfort by letting them know who they are dealing with by having a professional email address.
A professional looking (and sounding) email address like gethelp@chookchook.com is so much better. In this example the beginning of the email address indicates a service – getting help – and the latter (after the @ symbol) is the domain name of the website. With an email like this you will drive a lot more confidence to your customers. Your customers will have an understanding who they are going to be communicating with.
Email That Belongs to Your Brand
Your email address serves much like the envelope of a traditional letter, it is the first impression before the message is even opened. Imagine checking your physical mailbox and finding a plain, unmarked envelope among promotional flyers and junk mail. Instinctively, you wonder who it is from and whether it’s important or potentially suspicious. Just as you would hesitate to open a letter without a clear sender, recipients of your emails are more likely to engage when they immediately recognise the source as trustworthy and professional.
This is why having a professional email address is so important in business communication. Before reading the content of your message, your customers will see who it is from, and this can strongly influence whether they open, trust, or engage with your email. A generic or personal email address may raise doubts or appear unprofessional, while a business-branded address immediately communicates legitimacy. It helps establish your identity and builds confidence with your audience right from the outset.
For example, an address like gethelp@chookchook.com clearly indicates a purpose (“get help”) and is associated with a recognisable domain name (your website). This combination of clarity and branding not only improves the likelihood of your email being read but also reassures recipients about who they are communicating with. In today’s digital world, where trust and credibility are vital, a well-crafted email address is a small yet powerful step in presenting your business professionally.
Email That Travels With You